File: /var/www/bots/bot-pqr/core.class.log
[handleMsg]: {
type: 'text',
from: '573144122146',
to: '573222368646',
body: 'hola',
name: 'Gamers',
pushName: 'Gamers',
message_id: 'wamid.HBgMNTczMTQ0MTIyMTQ2FQIAEhgWM0VCMEE2NTdERTYzNzExQjFBRjcyRAA=',
timestamp: '1767067657',
host: '+57 322 2368646'
}
[QUEUE_SE_ENVIO]: {
ref: 'ans_94009b0f-0e46-4cf2-b380-0bd960173f05',
keyword: 'key_c6bae079-67be-4a02-a218-ec7b62169282',
answer: '__call_action__',
options: {
media: undefined,
buttons: [],
capture: false,
delay: 0,
idle: undefined,
ref: undefined,
nested: [],
keyword: {},
callback: true
},
refSerialize: 'c056ce9cb17b7b74c59020eec08a2d51'
}
[QUEUE_SE_ENVIO]: {
ref: 'ans_ea9796ea-7157-423a-9556-d6f64d846d40',
keyword: 'ans_94009b0f-0e46-4cf2-b380-0bd960173f05',
answer: '¡Hola! 👋 Soy *Diana*, tu asistente virtual 🤖 de *ENELAR E.S.P.* ⚡️.\n' +
'Estoy aquí para ayudarte con todo lo relacionado a *PQRs* (Peticiones, Quejas y Recursos), *descarga de facturas*, *consumos*, *reportar fraudes* y *fallas en el servicio*. 💡',
options: {
media: undefined,
buttons: [],
capture: false,
delay: 0,
idle: undefined,
ref: undefined,
nested: [],
keyword: {},
callback: false
},
refSerialize: '9e5dff44fea6b7cd4123e227114761c8'
}
[QUEUE_SE_ENVIO]: {
ref: 'ans_11bf75b0-416d-4b1f-86d0-2853d78b8595',
keyword: 'ans_ea9796ea-7157-423a-9556-d6f64d846d40',
answer: '__call_action__',
options: {
media: undefined,
buttons: [],
capture: false,
delay: 0,
idle: undefined,
ref: undefined,
nested: [],
keyword: {},
callback: true
},
refSerialize: '0adb9d4bd06571895f454b9412cfe1bc'
}
[QUEUE_SE_ENVIO]: {
ref: 'ans_29204657-b0d1-4417-a897-765ae07cae20',
keyword: 'ans_11bf75b0-416d-4b1f-86d0-2853d78b8595',
answer: '¿En qué puedo ayudarte hoy? 🛠️ Elige una opción para continuar:',
options: {
media: undefined,
buttons: [ [Object], [Object], [Object] ],
capture: false,
delay: 0,
idle: undefined,
ref: undefined,
nested: [],
keyword: {},
callback: false
},
refSerialize: '8efa6b21bb13aba294504670bac075df'
}
[QUEUE_SE_ENVIO]: {
ref: 'ans_c9a0af5a-0801-4cba-b05b-cae1119e0f9e',
keyword: 'ans_29204657-b0d1-4417-a897-765ae07cae20',
answer: '__capture_only_intended__',
options: {
media: undefined,
buttons: [ [Object], [Object], [Object] ],
capture: true,
delay: 0,
idle: undefined,
ref: undefined,
nested: [],
keyword: {},
callback: true
},
refSerialize: '4c2f6e8d114391024942b23522f8a5c8'
}